Support and Contact
If you need help with the Service, Google/YouTube permissions, data deletion, payments, or upload status, contact us at the email below.
Support email
We will respond or provide a status update within 7 business days.
Helpful details to include
- the Google email address used to sign in
- the affected job ID or upload ID
- the time and page where the issue occurred
- browser console errors or screenshots, if available
Revoke Google/YouTube access
You can disconnect YouTube from the Mearri settings page or revoke access directly from your Google account permissions page.
Data deletion requests
You may request deletion of account information, OAuth tokens, job records, and upload queue records. Payment and settlement records are retained only for the period required by applicable law.